- Redding Tenants
Redding Rentals Made Easy
Gold Star Realty Property Management is committed to providing our tenants in Redding, California with quality housing and well-maintained rental properties.
- Redding Rentals
Tenant Resources
As a valued tenant, you gain access to our convenient tenant portal, where you can easily pay rent, submit maintenance requests, and stay updated on important announcements. When the time comes to move out, we provide a streamlined move-out process and offer helpful recommendations for cleaning to help you receive your full deposit back. At Gold Star Realty, we strive to provide a seamless and enjoyable renting experience for our tenants.
Tenant Portal
Our Tenant Portal provides you with a hassle-free way to manage your rental agreement and stay on top of important updates and requests.
Here's What You Can Do:
Make secure online rent payments
Submit maintenance requests
Review your payment history
Update your contact information
View your lease agreement
View property and lease notifications
To Access Your Tenant Portal:
You will receive an email from notices@rentecdirect.com which will provide instructions for logging into your Tenant Portal.
You can also access your tenant portal with your login credentials by visiting rentecdirect.com/tenants.
How to Pay Rent Online
You can easily pay rent online through the Payments tab in your Tenant Portal. To get setup follow these simple steps:
Log into your Tenant Portal
Click the Payments tab
Click the "Enter Account Information"
Enter your bank routing and account number
Once your bank information is saved, you can make a one-time payment or schedule recurring monthly rent payments. You also have the option to pay by credit card.*
*There is a small transaction fee for all online payments.
- Furry Friends
Pet Policy
If pets are permitted in the rental unit, a Pet Agreement must be signed at move-in, along with a photo of the animal. Service or companion animals require appropriate documentation. Vicious dog breeds are generally not allowed. Pets may be restricted at our discretion, and unauthorized pets are cause for eviction. Pet sitting is prohibited, and aggressive behavior or excessive noise will not be tolerated. Approval from the owner is required for all pets.
Move Out Process
Review your lease agreement
The first thing to do when planning to move out of your rental, even before you give notice, is to review your rental lease agreement and find out how to properly give notice and end the lease. Rules and procedures regarding the moving out notice, maintenance obligations, utility transfers, etc. will vary depending on whether you have a month-to-month rental agreement or a fixed-term lease. You are welcome to schedule a pre-move out walk through to help identify what you need to do to get the most of your deposit back.
Give your notice
If you are at the end of your lease agreement or have a month-to-month lease agreement in place, you must provide us with written notice, signed by all lease signatories, or login to your online tenant portal to give your notice. A 30-day notice is required. You can provide us notice any time during the rental period, but you will be responsible for rent through your 30-day notice. If you do need more time to move out the rent will be pro rated to the days you occupy.
Prepare for move-out
We expect you to leave your rental unit in the same condition as when you moved in, except for normal wear and tear. Empty your unit of all belongings and perform a thorough cleaning. Please don't leave anything behind, including: bags of garbage, clothes, toys, food, newspapers, furniture, appliances, dishes, plants, cleaning supplies, or other items that belong to you. The carpet cleaning will be scheduled by Gold Star Realty and deducted from your security deposit.
Turning in Your Keys
Once you have cleaned your rental unit and removed all your belongings, contact us to arrange for a move out walk through to return of your keys and/or garage door openers. You must surrender the keys and garage remotes at that time. You will sign the move out walk through at that time.
What if I need to break my lease?
If you need to vacate short of your lease term, schedule the move out walkthrough and tum your keys in at that time. You will be responsible for rent until the unit is re-rented or through the end of your lease term. If you know you are going to be breaking your lease, it is important to let the office know, so we can make every attempt to get your unit ready and back on the market for re-rent. Try to leave your unit as clean and rent ready as possible so it may be listed quickly. Your cooperation in advertising and showing the unit greatly increases the chances of getting the unit re-rented in a timely manner.
Security Deposit
Security deposits are reconciled within 21 days of vacancy. We will return the security deposit to the address you provide. If we deduct any sums from the security deposit for past due rent, or because of damage, or not sufficiently cleaned, we will explain them in writing and include the invoices as support documentation. Please see our Cleaning Recommendations to assist in the return of your security deposit or schedule a pre move out walk through. If your unit has carpet, you are required to have it professionally cleaned. Gold Star Realty will schedule the carpet cleaning using the service providers we know and trust. We will provide the invoice and proof of payment and it will be deducted from your security deposit. Many tenants elect to have our contractors clean the unit and have it taken out of their deposit to save time and energy. This is entirely up to you, but please be advised the unit must be cleaned to move-in ready conditions.
Cleaning Suggestions
To receive your full security deposit, Gold Star Realty requires that you leave your rental unit in the same condition as when you moved in. Please use the following move-out cleaning checklist.
Move all furniture and appliances to their original positions.
Clean and clear the interior of all cabinets, storage units, and appliances.
Trim the lawn and restore it to its pre-lease condition.
Remove all personal possessions from the property.
Dispose of all food, trash, and unwanted items from the property.
Clean all flooring, walls, ceiling, windows, and doors of the property.
Remove all nails and screws from the walls and fill all holes with putty.
Remove all stains from carpets, curtains, bedding, and upholstery.
Clean and dust all furniture, appliances, and fixtures.
Repair or replace damaged or missing furniture, appliances, and fixtures.
Looking to Buy
Ready to take the leap from a renter to a homeowner? Let us help you find your dream home! Contact Gold Star today to get started.
